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General

General help articles.


Billing

Help articles about billing related subjects.


Payment processing

Processing payments through our platform.


Webhosting

Help with our web hosting platform.

Recently Updated Pages

Do you provide backups?

Our servers do have JetBackup installed, and backups are taken every week, but always keep your o...


Do you provide an auto installer on Shared Hosting?

Yes, we are running “Softaculous” on our servers. This allows you to install 100+ CMS systems...


Do you allow remote MySQL on Shared Hosting?

Yes, we allow remote MySQL connections, just add the remote IP into the “Remote MySQL” sectio...


Are your servers protected against DDoS?

Yes, our servers are protected against network layer attacks though filtering, and for Applicatio...


What web-server are you using on Shared Hosting?

We use LiteSpeed to provide lightning fast speeds on our shared hosting platform. The servers als...


Do you provide mail hosting on Shared Hosting?

Yes, we offer mail hosting, you can set-up E-mail accounts through Cpanel.


Do you provide free SSL/TLS on the Shared hosting?

Yes, we have Lets Encrypt enabled, you can generate free certificates through the Cpanel. Look fo...


Where are your servers located?

Our shared hosting servers are located in The Netherlands, near Rotterdam.


Do you provide SSH access?

On request, we can enable SSH access for your account(s). This is not enabled by default. Please ...


I activated my web-hosting but I did not receive any notification?

The creation of your hosting package happens in the background, it might take a minute or two. Wh...


How long will the set-up take?

Our whole platform runs completely automatic after we receive your payment, your package will be ...


Cancel active subscription

If you want to stop using our service, you can cancel the product on PayPal, we can not do this o...

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